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This Privacy Policy (“Policy”) describes the information which Times Now (“we” or “us” or “TN”) collects from data subject (“you” or “user”) when you use, access, or share your personal information when using Times Now services (“SSO Login”) and/or its subsidiary(ies) and/or affiliate(s) ) (collectively referred to as the "Channel"), which operates various websites, including sub-sites, platforms, applications, m-web platforms and other platforms (collectively referred to as “Sites”) for delivery of information, products, offerings and content via any mobile or internet connected device or otherwise (collectively the "services")
This Policy shall not apply if you access or use TN Services outside of the European Union (“EU”).
This Privacy Policy should be read in conjunction with the Terms of Use applicable to the TN services you are using.
Please keep in mind that when you provide information to us on a third-party site or platform (for example, via our applications like social media login) the information we collect through those third-party sites linked with us is covered by this privacy policy, and the information the third-party site or platform collects is subject to the third-party site or platform’s privacy practices. Privacy choices you have made on the third-party site or platform will not apply to our use of the information we have collected directly through our applications. Please also keep in observance that our sites and applications may contain links to other sites not owned or controlled by us and we are not responsible for the privacy practices of those sites. We encourage you to be aware when you leave our sites or applications and to read the privacy policies of other sites that may collect your personal information.
All capitalized terms that have not been specifically defined herein shall have the same meaning as provided under the Terms of Use''.
User Consent
By using the Site, you agree to our terms of collection, storage and use of your personal information which you provide to us in accordance with this policy. In some cases, particularly if you reside in a country governed by a data protection regulation, we may ask you to provide explicit consent to access our services before proceeding further operations. In case of any roaming user profile or if you are a traveller visiting various countries around the world and avail TN services, then we will consider the country of registration as your primary country and the consents obtained at the time of registration will be valid for your processing of personal information.
Accessing Website and TN Services through VPN
You should not access or use the TN services by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access TN Services). We will not be responsible or liable for any collection, storage or processing of your personal information or data if you use any mechanism or technology to access or use Website or TN Services which conceals your actual geo-location.
Collection and Use of Personal Information
‘Personal Information’ or ‘PII’ is defined as any information that identifies (whether directly or indirectly) to a particular individual or natural person, such as the individual’s name, postal address, email address, mobile number and any other identifier indicating to that particular person. When anonymous information is directly or indirectly associated with personal information, the resulting information also is treated as personal information.
A. Information you provide to us
Information collected at the time of Registration
When you register on TN websites using the SSO Login functionality, we ask that you provide basic personal information from to continue to interact with you and to continue providing you the Services. Information that we collect incudes, but are not limited to –
- Name,
- Date of Birth,
- Gender,
- Mobile number,
- Email Address
Information collected when you use Social Media Login
When you login through Social Media, we may collect, including but not limited to, the below information from the social media-
- User image
- Social Profile
Information you provide to us voluntarily
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect and store such information.
In case you wish to comment on any article or topic on the Sites and are unregistered/ unlogged user, we will ask for your name and email address which will be stored by TN to display them against your comments. Additionally, you may login/ register via TN SSO and post the comment. Please note that your name and email address along with your comment will be stored by TN for legal and regulatory purposes. Further, TN reserves the right to delete or disapprove any comment related or unrelated to the respective article or post if We find it defamatory, abusive or illegal.
Lawfulness of Processing as per GDPR
Business or commercial purposes for collecting, processing and disclosing your personal information
We use information to provide, analyze, administer, enhance and personalize our service and
marketing efforts, to process your registration, to provide you services, and to communicate with you related to the below mentioned points. For example, we use the information to:
- Analyze and understand our audience, improve our service (including our user interface experiences), recommendation algorithms and delivery which may require sharing personal information with our group companies and affiliates or third party service providers To help advertisers understand our audience and confirm the value of advertising on our websites or Applications (however it is usually in the form of aggregated statistics on traffic to various pages within our site) and to provide you relevant ads
- Notify you about changes in terms of service or privacy policy
- Sharing with our customer support team to resolve your queries/concerns related to your rights or services provided to you.
Information use by the company
The Information as supplied by the users enables us to improve the Services and provide you the most user-friendly experience. In some cases/provision of certain service(s) or utility (ies), we may require your contact address as well. All required information is service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising on the "Application") and for developing new services. We may also use your email address or other personally identifiable information to send commercial or marketing messages with your consent [with an option to subscribe / unsubscribe (where feasible)]. We may, however, use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major changes, for customer service purposes, billing, for notifying you in case of breach incidents, etc.)
Any personally identifiable information provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc. Any posted/uploaded/conveyed/communicated by users on the public sections of the "Application" becomes published content and is not considered personally identifiable information subject to this Privacy Policy.
In case you choose to decline to submit personally identifiable information on the Application, we may not be able to provide certain services on the Application to you. We will make reasonable efforts to notify you of the same at the time of opening your account. In any case,
we will not be liable and or responsible for the denial of certain services to you for lack of you providing the necessary personal information
Information sharing
The Company shares your information with any third parties without obtaining the prior consent of User in the following limited circumstances: When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations. The Company proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
- When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms or for complying with the applicable laws and regulations.
- The Company proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
How long do we store and use your information
We retain the information which we have collected no longer than is necessary. This is determined on a case by case basis. Normally we will retain the information as long as you maintain an account with us and till the time you continue to access and use SSO Services. We
will delete your information whenever you request us to do so. However, we may archive and/or retain some information for legal purposes.
Your Controls and Choices
For any of the below request you may send us an e-mail to our support team
A. Accessing & rectifying your personal information
When you use the Services (website/application or any of its sub sites), we make good faith efforts to provide you, as and when requested by you, with access to your personal information and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible. We ask individual users to identify themselves and the information requested to be accessed or corrected before processing such requests. We may decline to process requests that are unreasonably repetitive or systematic, requiring disproportionate technical effort, jeopardizing the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
You can make access requests by sending an e-mail to our Grievance officer. You will get a link on your registered Email address through which you can access all the data SSO collects and stores about you.
You can ask us to correct inaccurate or incomplete personal information
- Concerning your login credentials by editing the same through My Accounts section, through the SSO portal. The same shall be reflected across all properties
B. Data Portability
You may also be entitled to request copies of personal information that you have provided to us in a structured, commonly used, and machine-readable format; wherever feasible. If you are registered on the SSO Services, then you can download the information which we have collected and stored by using the Download functionality through the https://www.timesnownews.com/gdprpage. Through this, a copy of your information that we have collected and stored will be downloaded on your machine.
C. Data Retention and Erasure
We retain your personal information as long as necessary for us to provide services to you or you ask us to not retain your data. If you no longer want us to use your information then you can request that we erase your personal information and close your TN account. Please note that if you request for the erasure of your personal information;
- We may retain some of your personal information as necessary for our legitimate business interests, such as fraud detection and prevention and enhancing safety. For example, if we suspend a TN account for fraud or safety reasons, we may retain certain information from that account to prevent that user from opening a new account in the future.
- We may retain and use your personal information to the extent necessary to comply with our legal obligations. For example, we may keep some of your information for tax, legal reporting and auditing obligations.
- Information you have shared with others (e.g., Comments, Reviews, etc.) may continue to be publicly visible on the TN, even after your account is cancelled. However, attribution of such information to you will be removed. Additionally, some copies of your information (e.g., log records) may remain in our database, but are disassociated from personal identifiers.
- Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.
Please note that if you have multiple accounts with us, then you will have to raise separate requests for each of the accounts, along with the associated email IDs or phone numbers.
D. Withdrawing Consent and Restriction of Processing
For withdrawing your consent at any time during the tenure of your services with us, you may
choose to do so by sending us an e-mail to our support team. We shall review your request and may ask you to verify your identity. Post verification we will withdraw the consent for which request was made by you and stop any further processing of your personal information.
E. Objection to Processing
Where your personal information is processed for direct marketing purposes or any contests or promotions or other services, you may, at any time ask us to cease processing your data for these direct marketing purposes by sending an e-mail to our support team.
Please be aware that if you do not allow us to collect personal information from you, we may not be able to deliver certain experiences, and services to you, and some of our services may not be able to take account of your interests and preferences. If collection of personal information is mandatory, we will make that clear at the point of collection so that you can make an informed decision whether to participate. If you have questions about the specific personal information about you that we process or retain, and your rights regarding that personal information, please contact us at the below mentioned e-mail address.
We may take 30 days from the date of receipt of request to complete your requests. However, if the nature of the requests are excessive in nature or would require significant effort then may ask for an extension of 60 days by giving a prior notice to you with the reason for the extension.
We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.
In case you want to invoke any of the above mentioned rights also for other information stored separately by the Sites, you can do so by referring to their Privacy policy.
F. Complaints
You can write to us in case of any grievance or compliant at the support e-mail address. If you have any complaints regarding processing of your personal information you may contact our data protection officer or our grievance officer at the below mentioned e-mail address. You have the right to complaint about the data processing activities carried out by TN before the competent data protection authorities.
Children’s Privacy
TN is not intentionally designed for or directed at persons less than 18 years of age. TN does not knowingly permit any person who is under 18 years of age to register with the services or to provide any other personally identifying information. If TN becomes aware that any personally identifiable information of persons less than 18 years of age has been collected on TN Services without verified parental consent, then TN will take the appropriate steps to delete any such information and notify the parent.
However, we consider it the responsibility of parents to monitor their children’s use of our services. Nevertheless, it is our policy not to collect and process any personal information from children below 18 years of age or offer to send any promotional materials to persons in that category. TN does not seek or intend to seek or receive any personal information from children. Should a parent or guardian have reasons to believe that a minor has provided TN with personal information without their prior consent, please contact our customer support team to ensure that the personal information is removed from the TN services.
Data transfer, storage and processing globally
We operate globally and may transfer your personal information to individual companies of the
TN affiliated companies or third parties in locations around the world for the purposes described in this privacy policy. Wherever your personal information is transferred, stored or processed by us, we will take reasonable steps to safeguard the privacy of your personal information. Additionally, when using or disclosing personal information transferred from the European Union, we use standard contractual clauses approved by the European Commission, adopt other means under European Union law for ensuring adequate safeguards.
Security measures
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on the Site is securely stored within the TN controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. If you know or have reason to believe that your TN account credentials have been lost, stolen, altered, or otherwise compromised or in case of any actual or suspected unauthorized use of your account, please contact us by contacting our customer support team.
Updates & Changes
We may alter our privacy policy from time to time to incorporate necessary changes in technology, applicable law or any other variant. We reserve the right to amend the terms of this Policy from time to time. Any changes we make will be effective immediately on notice, which we may give by posting the new policy on the Site. We may also make reasonable efforts to inform you via electronic mail. In any case, you are advised to review this Privacy Policy periodically on the Site.
